Here are answers to frequently asked questions about our products VATLaws 3.0

VATLaws 3.0

I would like to know about the VATLaws 3.0 software

F VATLaws 3.0 is the complete DVD reference system on the laws of Sales Tax, VAT and Service Tax featuring the journals Sales Tax Cases up to date, apart from Tribunal decisions and VAT Laws of various States. It is priced at Rs.12,000/-

VATLaws 3.0 contains Headnotes, Catchwords, and Judgments of the decisions of the High Court/Supreme Court, besides, Acts, Circulars, Notifications,Schedules, and Citations. You can zero-in on the appropriate cases by using our various search features such as Subject-wise, Section-wise, Reference-wise,Judge-wise, Group wise, etc. or by simply searching a particular case by its name or volume/page. Printouts can be taken in the style and font of your choice.

Tribunal Decisions : Tribunal decisions are available since 1999 for the States of Andhra Pradesh, Maharashtra, Tamil Nadu, Karnataka and Punjab & Haryana. The cost for the Tribunal module is Rs.1,000/-. 

Rate Finder : This module allows you to instantly find the tax rate of any item as well as the point of levy in any or all States of India. It includes option to view matching notifications for up-to-date rate information. You can also instantly calculate the price of an item including tax. The Rate Finder module is available at an annual charge of Rs.1,000/-.

Forms : Forms of various states can be filled on screen and printed for a crisp output in the same format as displayed on screen. Your entries are validated and calculations are automatically carried out. This is an add-on module priced at an annual charge of Rs.2, 400.

Updates: You can periodically update VATLaws 3.0 installed in your system by subscribing to VATLaws 3.0 annually. VATLaws 3.0 is updated thrice a year (April, August and December releases). Each updated CD not only represents data upgrades but also enhanced software features. You can also get interim updates through our online website http://www.vatlaws.com/ and from our newsletters The annual subscription is Rs.3,000/-.

Hardware Lock: We are pleased to announce the launch of VATLaws 3.0 with a hardware lock. A long-standing request of our customers to make VATLaws 3.0 truly portable is now a reality. You wanted an installation at your home AND one in your office on a single license; here it is. Your installation no longer needs to be moved. Install VATLaws 3.0 in multiple machines and just carry your handy USB lock with you. When you hook the lock to the computer’s USB port, VATLaws 3.0 is ready to run.

Price list of VATLaws 3.0:

License fee for VATLaws 3.0 - Complete (Single-user) DVD	Rs. 12,000.00
License fee for VATLaws 3.0 - Complete (Multi-user) DVD	Rs. 36,000.00
VATLaws 3.0 - VAT & Service Tax (Single User)	Rs.   5,400.00
VATLaws 3.0 - VAT & Service Tax (Mutli User)	Rs.   16,200.00

Single-user:

Annual subscription for VATLaws 3.0 Complete 2007 (April, August & December release)	Rs. 3,000.00
Annual subscription for VATLaws 3.0 - VAT & Service Tax 2007 (April, August & December release)	Rs. 1,980.00
Tribunal Decisions Module	Rs. 1,000.00
Rate Finder Module	Rs. 1,000.00
Forms Module	Rs. 2,400.00
Hardware Lock	Rs.    630.00

Multi-user:

Annual subscription for VATLaws 3.0 - Complete 2007 (April, August & December release)	Rs. 10,000.00
Annual subscription for VATLaws 3.0 - VAT & Service Tax DVD 2007 (April, August & December release)	Rs. 6,300.00
Tribunal Decisions Module	Rs.   3,000.00
Rate Finder Module	Rs.   4,000.00
Forms Module	Rs.   4,800.00

Journals:

Weekly VAT and Service Tax cases (VST) Parts for the year 2007 (vols. 5 to 10)

Rs.   2,700.00

 

Attn. Customers: Value Added Tax (VAT) charges will be collected additionally for Tamil Nadu 4 % and Out of Tamil Nadu 10% from total payment.

We request you to visit our website http://www.vatlaws.com/ to get more information.

The payment should be made in favour of “Sofist India”, payable at Chennai or online using your credit card.

We will courier the package to you on receipt of your payment.

Can you send a person to demonstrate/show VATLaws 3.0?

F Yes Sir/Madam, May I know your name and complete address to send our executive.

I would like to try VATLaws 3.0 software before making a purchase.

F Yes, you may purchase the Trial (Evaluation) version of VATLaws 3.0 priced at Rs.600/-, by sending us a cheque or DD in favour or “ Sofist India”. This CD is valid for one month or 60 executions and our executive will guide you to operate STC Online.

I am having more than one computer; can I use your VATLaws 3.0 in all computers?

F Yes, You can purchase the VATLaws 3.0 Multi-user (5 users) priced at Rs. 36,000/- by sending a cheque or DD in favour or “Sofist India ”.

I have changed my office/residence address. I request you to send the CD and all correspondence to this new address.

FSir/Madam, Please email your complete address, contact number and email along with your subscription number to support@sofist.com .

How can I get the Updated VATLaws 3.0 CD?

F Sir/Madam, We request you to pay the Subscription Fee for Single User/Multi-user version. Please return the old CD either by post or courier. On receipt of the old CD we will send you the updated VATLaws 3.0 CD.

When will I receive my next update CD?

F Sir/Madam, VATLaws 3.0 CD is released in the months of April, August and December of each year.

I want to unsubscribe VATLaws 3.0. Kindly send me the details?

F Sir/Madam, There is no Unsubscribe procedure. If you purchase VATLaws 3.0 Life Time Licence holder then you can stop your subscription at any time and you can subscription whenever you want VATLaws 3.0 package by paying the Subscription fee.

My VATLaws 3.0 CD got damaged from use. Can I get a replacement CD?

FSir/Madam, Sure. Please return the damaged CD for a replacement.

I received your VATLaws 3.0 CD through courier/post. But I found the CD in the pack cracked/punched. Can I get a replacement CD.?

FSir/Madam, Sure. Please return the damaged CD for a replacement.

I have installed VATLaws 3.0 in my system for the first time. The system prompts me to enter the activation code. Kindly send me the activation code.

FTo avoid the Activation Code issue, we are advised to install the hardware lock tool. We request you to purchase the hardware lock for Rs.630/- and installed in your system. There is no requirement of Activation code for every installation of VATLaws 3.0 software. You can install n number of time in any system. Please send Cheque or DD for the above mentioned amount. We will send the hardware lock through courier immediately.

I have not been able to use VATLaws 3.0 since my hard disk had to be formatted owing to virus attack. I require an activation code to run the software.

FTo avoid the Activation Code issue, we are advised to install the hardware lock tool. We request you to purchase the hardware lock for Rs.630/- and installed in your system. There is no requirement of Activation code for every installation of VATLaws 3.0 software. You can install n number of time in any system. Please send Cheque or DD for the above mentioned amount. We will send the hardware lock through courier immediately.

I have installed VATLaws 3.0 even in my office system, but I am not able to use it there as I need an activation code to run the software.

FTo avoid the Activation Code issue, we are advised to install the hardware lock tool. We request you to purchase the hardware lock for Rs.630/- and installed in your system. There is no requirement of Activation code for every installation of VATLaws 3.0 software. You can install n number of time in any system. Please send Cheque or DD for the above mentioned amount. We will send the hardware lock through courier immediately.

I had recently formatted/upgraded my hard disk. When I reinstalled VATLaws 3.0, it is asking for an activation code.

FTo avoid the Activation Code issue, we are advised to install the hardware lock tool. We request you to purchase the hardware lock for Rs.630/- and installed in your system. There is no requirement of Activation code for every installation of VATLaws 3.0 software. You can install n number of time in any system. Please send Cheque or DD for the above mentioned amount. We will send the hardware lock through courier immediately.

I have not received the activation code although I have already made the payment for subscription/renewal of VATLaws 3.0.

FTo avoid the Activation Code issue, we are advised to install the hardware lock tool. We request you to purchase the hardware lock for Rs.630/- and installed in your system. There is no requirement of Activation code for every installation of VATLaws 3.0 software. You can install n number of time in any system. Please send Cheque or DD for the above mentioned amount. We will send the hardware lock through courier immediately.

I have received you updated CD. Kindly send me the activation code to run STC Online.

FSir/Madam, Activation is not necessary for the updated CD. Please run VATLaws 3.0 as usual.

Due to virus attack VATLaws 3.0 was lost or corrupted. Kindly give me another activation code.

FTo avoid the Activation Code issue, we are advised to install the hardware lock tool. We request you to purchase the hardware lock for Rs.630/- and installed in your system. There is no requirement of Activation code for every installation of VATLaws 3.0 software. You can install n number of time in any system. Please send Cheque or DD for the above mentioned amount. We will send the hardware lock through courier immediately.

Can you explain about the hardware lock?

FWe are pleased to announce the launch of VATLaws 3.0 with a hardware lock. A long-standing request of our customers to make VATLaws 3.0 truly portable is now a reality. You wanted an installation at your home AND one in your office on a single license; here it is. Your installation no longer needs to be moved. Install VATLaws 3.0 in multiple machines and just carry your handy USB lock with you. When you hook the lock to the computer’s USB port, VATLaws 3.0 is ready to run. Existing users who wish to avail of the hardware lock facility may remit Rs. 630 towards the price of the lock by DD/Cheque in favour of Sofist India.

How can I install the hardware lock in my computer?

FSir, In order to use this hardware lock the computer must have a USB Port and the operating system must be Windows 98 or greater. Just hook the lock to the computer’s USB Port, before running VATLaws 3.0.
Steps to follow :

• The Hard Ware Lock should be inserted in CPU of the system you want to install.

• The CD should be present inside the Drive and Run Setup from the Drive.

• While running the set up make sure to select HARDWARE LOCK option in the setup window.

• If your licence is single user then select Single-user & Full Installation at the time of installation

• Install it in a new VATLaws 3.0 folder

Do I need to carry the VATLaws 3.0 CD while using this hardware lock?

FYes, The both CD and hardware lock should be used together while operating VATLaws 3.0.

Can I use this hardware lock as pen drive?

FSorry sir, This hardware lock is only used as a mechanism to authenticate your VATLaws 3.0 license. You cannot use the lock as a pen drive or store data’s in it. If you feel your USB port is getting locked up, we recommend that you extend your USB port by means of a USB extender.

I have lost the Hardware Lock . Can I get a replacement Lock?

FSorry sir, If you lost the Hardware Lock then you lost the LICENCSE for your existing VATLaws 3.0. So, We request you to pay the amount of Rs.12000/- for getting the New LICENSE for your existing VATLaws 3.0.

I tried to take a print out of the text of the Judgment. While the first page prints with proper margins, the following pages are not properly margined.

FSir/Madam, This problem may occur because of the text format. I request you to provide us the details of the judgment which you are not able to take the print properly.

How do I get the print-out to appear without the 'line break' when I choose the option "as reported".

FIn the Print dialogue,

• Select Current Case

• From the radio buttons: Preview; Print; To File select To File.

• Click the file open button (<bmp>) and save the file in the doc format giving it the desired file name

• Click ok.

• file from Windows Word and re-format it the way you want.

How can I install or Upgrade VATLaws 3.0 in my Computer?

I don’t know how to install or upgrade VATLaws 3.0?

New installation:

• Insert the VATLaws 3.0 disc in your drive (say D:\) and Insert the Dongle into the USB Port
• Run d:\setup.exe

For Software lock users:

When I insert the VATLaws 3.0 CD in my drive and click the VATLaws 3.0 Icon, I get the error message “Another instance of the same programme is active. Cannot start a session”.

FSir/Madam, Do the following steps:

• Please close all open applications

• Press Cltr+Alt+Del and click on “Task Manager”

• Look for and select the task “VATLaws 3.0 Version 2.5” in the list of items under Running status

• Choose End Task to close VATLaws 3.0

• You can now run VATLaws 3.0 Icon as usual once again

While running VATLaws 3.0 I get the error “Error 155- INVALID PROTECTION”.

FSir/Madam, We regret the inconvenience caused to you. This error may happen due to a system crash or failure of some of your system function. Please delete the stcol install folder and re-run setup from the CD once again. If you are using the software protection, please upgrade to the Dongle. Sofist India has discontinued support for the software activation-code-based protection.

While running VATLaws 3.0 I get the error message “Cannot find the file D:\Setup (or one of its Components). Make sure the path and file name are correct and that all required libraries are available”.

FSir, Please run setup32.exe from the VATLaws 3.0 CD. If you still get the same error, please return the CD for a replacement.

Your VATLaws 3.0 CD is not being recognized by my drive. Kindly guide us.

FSir/Madam, Check whether you can access other CD’s in your Drive. Suppose, if you are facing problem only in our VATLaws 3.0 CD then you can send the CD for Replacement.

While running VATLaws 3.0 I get the error “213 : Unactivated Installed STC Copy”.

FSir/Madam, We regret the inconvenience caused to you. This error occurs when your activation is corrupted. Please upgrade the software protection you are currently using to the Dongle (hardware lock). Sofist India has discontinued support for the software activation-code-based protection.

I find no files in the VATLaws 3.0 CD.

FSir/Madam, Please send the CD back to us for a replacement.

While running VATLaws 3.0 I get the error “C:\VATLaws\stc.exe is not a valid win32 application”.

FSir/Madam, Please send the CD back to us for a replacement.

I am getting the error message “Please insert a disk into the drive” even after inserting the VATLaws 3.0 CD into the CD drive.

FSir/Madam, Please return the CD back to us for a replacement.

When Installing VATLaws 3.0 I get the error message “Runtime Error 5”.

I am not able to install VATLaws 3.0 properly.

FPlease try the following steps for installation:

• Insert VATLaws 3.0 CD in the drive

• Ensure your dongle is plugged into the USB port

• Open the CD Drive

• Run setup.exe

• Follow the instructions on screen to install STC OnLine

When I open a search routine in VATLaws 3.0 all selection boxes are blank.

FPlease try the following steps:

• Close all your programs.

• Open VATLaws 3.0's installation folder (Default C:\VATLaws)

• Copy the file STCDATA.MDB from VATLaws 3.0 CD into the VATLaws 3.0 installation folder.

• If the system asks you whether the existing file should be overwritten, answer “yes”

My computer system hung while using VATLaws 3.0.

FPlease try the following steps:

• Go to the installation folder (default: C:/STCOL)

• Look for a file having the name of your machine, with an .INI extension.

• Open this file using NOTEPAD

• Change the line InstantHelp = No to InstantHelp = yes

When I run VATLaws 3.0, I get the error message “unknown error” and am not able to proceed.

F

Sir, Check your protection status by running Start > Programs > VATLaws 3.0 > STC Protection Status.

(OR)

When I run VATLaws 3.0, I get the error message "c:\windows/system32/autoexect.nt. The system file is not suitable for running MS-DOS and Microsoft Windows application. Choose "Close" to terminate the application".

FPlease find attached the file AUTOEXECT.NT. Copy this file into your Windows' System folder (if you are unsure about which is your System folder, ask your LAN administrator) and run VATLaws 3.0 as usual.

I am not able to use VATLaws 3.0 if I start other applications along with VATLaws 3.0.

FCheck your available free memory. You should have at least 256 MB of on-board memory to run number of applications simultaneously. If the problem persists, re-run SETUP.EXE from the VATLaws 3.0 CD ensuring you install over the existing install folder.

When I run VATLaws 3.0, I get the error message "Error : MSJET35.DLL"

FPlease re-run SETUP.EXE from the VATLaws 3.0 CD ensuring you install over the existing install folder.

I have VATLaws 3.0 Form Module licensee but I am not able to open the Forms from the VATLaws 3.0 CD. I am using Adobe Reader 7.0.

FSir, I order to use VATLaws 3.0 Forms in Adobe Reader 7.0 , please follow the below steps:

• Open Adobe Reader 7.0 from Progams.
• Click Edit menu, click Preferences. Or Press Ctrl-K
• Select Internet category and check the "Display PDF in browser" option is selected under Web Browser Option.
• Click Help menu, click Detect and Repair.
• Copy file AcroPDF.dll form the VATLaws 3.0 DVD under BIN Folder and Paste the file in "C:\Program Files\Adobe\Acrobat 7.0\ActiveX" and register the file.
• Then, you can use VATLaws 3.0 Forms without any maze.

I successfully completed the Multi-user installation of VATLaws 3.0. However, when executing VATLaws 3.0 from the server, I get the error message "Specify the VATLaws 3.0 Server/ DOMAIN Name or COMPUTER Name".

FSir, Hardware Lock Multi user Monitor is not on. Please go to PROGRAME > VATLaws 3.0 2.5 > UTILITY > HARDWARE LOCK MONTIOR".

I have Multi-user Licensee for 5 users. However, 4^th user is not able to run VATLaws 3.0, I get the error message " [NetCopylock] Error(-6): Login Count exhausted"

FSir, Please check the login status in Hardware lock multi user monitor. If both the Limit and Active user is 5 then Close the Monitor and open from " PROGRAME > VATLaws 3.0 2.5 > UTILITY > HARDWARE LOCK MONTIOR".

I have Multi-user Licensee for 5 users. When executing VATLaws 3.0 , I get the error message " [NetCopylock] Error(-1): Hardware Lock Missing"

FSir, Please insert you Dongle into the USB Port.

I have Multi-user Licensee for 5 users. When executing VATLaws 3.0 , I get the error message " [NetCopylock] Error(-2): OS found is NT/2000 and Driver COPYLOCK.SYS not found loaded"

FSir, Please copy the file COPYLOCK.SYS from VATLaws 3.0 DVD and paste it in Installation root folder (e.g. C:\VATLaws) . Then Run Setup from the DVD.